At Rehab Services

Our goal is to help you return to the quality of life you used to enjoy before your injury or illness - as quickly as possible and in the most caring, compassionate environment imaginable. Rehab Services is a privately owned therapy practice serving the residents of Winnemucca, Elko, and Rexburg, Idaho. While the majority of our care takes place in our outpatient rehabilitation clinics, we also provide therapy services to school children, skilled nursing facility residents, hospital patients and those in home care settings.

Learn more about physical therapy Find out how to manage the rigors of daily work activity Read about our speech-language pathology Learn about our many types of speciality care programs

Insurance Info

How do patients pay for services?

Health Insurance

Most patients opt to have us bill their health insurance for physical therapy. After you call our office to schedule and register, our billing specialist will contact your insurance company to verify your coverage and then explain your benefits to you. We know that insurance issues can be very confusing. We are here to help you understand your coverage details such as deductibles, coinsurances, out-of-network benefits, visit limits, and benefit maximums.

Private Pay

We have many patients who opt to pay for their therapy privately, without billing health insurance.  Please visit with our office manager to make billing arrangements. Some of the reasons patients choose private pay for therapy include:

  • Simplicity of payment
  • Immediate access
  • Affordability if under a high deductible policy
  • Low or no out-of-network coverage
  • Insurance benefit runs out
  • Uncovered diagnoses or services
  • Continuation of care
  • No physician referral (if required by insurance)
  • Periodic personal consultations

Some patients choose to pay privately for additional services, such as:

  • Massage therapy
  • Sport-specific services
  • Use of on-site gym facilities

Please contact us if you'd like more information about costs for these services.

Out of Network

If we are out of network with your insurance, it is typically for one of three reasons:

  • Your insurance is not offering contracts directly with small private clinics such as Rehab Services.
  • Your insurance has presented us with a contract that does not sufficiently cover the high level of expertise and services we provide. Negotiations for a more reasonable contract have failed. If we proceeded with the present contract, we could no longer offer 1:1 full hour appointments, or employ the experienced staff necessary to provide you with the care you expect and deserve.
  • You are covered by a small insurance company who has not included us as in-network providers. If this is the case, we will happily take the opportunity to contact your insurance and inquire about becoming an in-network provider.

We apologize for the inconvenience of being out of network. We encourage you to contact both your insurance and the employer who provides the insurance to advocate for our practice being in-network under fair contract terms. Ultimately, this could help you and other patients have better access to us in the future.

If time allows, we have offered complimentary consultations for those patients who are coming to us out of network and need more specific information before choosing our clinic over an in-network provider. We believe we are unique and offer exceptional care. We therefore see the value in a complimentary consultation where a patient can learn more about our services in order to make a more informed decisions about their therapy. Contact our office to see if this option is available to you.

Will You Discount My Care If I Am Out of Network?

 It is not legal or ethical for providers to routinely discount deductibles or co-insurances portions. If you are under significant financial hardship, contact our office about possible financial hardship exceptions.

We accept Medicare, Worker’s Compensation and most commercial insurances. Our staff will work with patients and staff from referring practices to verify insurance coverage and ensure a clear understanding of insurance-covered and private-pay services.